Sandman Hotel Oakville
손님 리뷰
Front desk fellow working Dec 28th around midnight was phenomenal Needed a phone charger and let me borrow his. When my phone was charged he came to collect it at my room. He also handled a very rude customer in a very professional manner after he informed the customer he could not pay by debit and needed a credit card. Was very apologetic to us as he was dealing with checking us in and the rude customer raising his voice. 10/10 customer service if back in the area and need a place to stay this will be it....large room 2 tvs...impressive
Carolyn
2024년 12월
The front desk person was terrific. We had a problem getting to the hotel because of road closures and construction detours. We called the front desk and spoke to the gentleman there. I apologize but I don't remember his name but it starts with an "S". He stayed on the phone with us and got to the hotel. Once inside, there was a problem with the reservation and he straightened it out for us.
Ron
2024년 6월
The mattress was a bit soft on one side (the one closest to the bathroom, so most used) and the black out curtain didn't cover the whole window so a bright parking lot light shone directly into the room. Those are the ONLY small complaints. The handicapped room was very large (lots of room for my rollator) with well appointed walk in shower, and with sink, mirror and amenities table designed for wheelchair access. Hooks were at wheelchair height (they often aren't in handicapped rooms). Check in was warm, welcoming, quick and efficient, as was checkout. The handicapped room was very close to the lobby (most hotels locate them down the far end of the longest hallways). There is disabled parking right beside the entrance. There are two restaurants on-site - a very good steakhouse and an equally good Denny's and both offered room service. Wifi was excellent. Great indoor pool. The hotel is literally right off the 403, for easy off and easy back on in the morning. The room and bathroom were pristine, the entire hotel clean and well appointed. I would very happily stay at this hotel again.
Marilyn
2024년 4월
I enjoyed everything about the property! I really enjoyed the pool and hot tub. I also really liked that there was a steakhouse on site! I had visited there for dinner both of the nights me and my boyfriend stayed and we had Denny’s when we had arrived as well! I really liked how spacious the rooms were and how clean and pristine everything was. the staff was very friendly and helpful and the room had everything and more that we had needed! the location was also very convenient and bright and located close to the highway which was very nice!
Nadira
2023년 5월
The room was standard, clean and nice size washroom. The Oakville hotel pool/hot tub was open and very nice. The room had hidden microwave, glasses and tea/coffee, an added extra I enjoyed the surprise. The pool had towels so you did not need to use the room ones.
Ang
2023년 6월
I liked that it had a living area, a kitchen area and a separate bedroom. The kitchen with the stove for cooking was an excellent aspect As well as the cookware that was also provided
Minter
2024년 9월
Loved having the studio with living room and kitchen which made it more comfortable for relaxing, watching TV and enjoying some food. Loved being able to access both Denny's and Chop restaurants from inside hotel. Location is also near lots of shopping and restaurants.
Naomi
2024년 5월
Friendly staff. Clean room. TV channels were great. Reception area/foyer very tastefully decorated.
Jessica
2024년 3월
The hotel is beautifully appointed but comfortable. The room I was given was a suite! Living area, kitchen, bathroom and lovely bedroom with beautiful linens and comfy pillows. I highly recommend this hotel. I wish I could stay longer.
Kokosky
2024년 5월
Clean, and comfy.
Andre
2024년 4월
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